Welcome to ZepHost!
Terms of Use
(Last Updated May 2023)
These Terms of Use ("Agreement") govern your (“Client”) use of the hosting platform services ("Services") provided by [zephost.com] (referred to as the "ZepHost"). By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree to these terms, please refrain from using the Services.
This Agreement shall commence on the effective date of Sign Up or Usage of Services and continue for an initial term of duration as per Package Selected. After the initial term, this Agreement will automatically renew for successive renewal duration terms unless either party discontinues through the written notice.
1. Service Level Agreement (SLA)
1.1 Availability: The ZepHost shall make reasonable efforts to ensure the Services are accessible and available, subject to reasonable maintenance windows and unforeseen circumstances.
2. Force Majeure
2.1 Limitations: Neither party shall be liable for any delay or failure in performance caused by circumstances beyond its reasonable control, including but not limited to
acts of God, natural disasters, war, acts of terrorism, labor disputes, or government regulations (referred to as "Force Majeure").
3. Limitation of Liability
4. Email Usage Policy
4.1 Compliance: The Client agrees to use the email services provided by the ZepHost in compliance with applicable laws and regulations, including but not limited to anti-spam laws and regulations governing the transmission of electronic communications.
4.2 Prohibited Activities: The Client shall not use the email services for any illegal, unethical, or unauthorized purposes, including but not limited to sending unsolicited
commercial emails (spam) or engaging in any form of email harassment or abuse.
5. Contents of Your Website Policy
5.1 Content: The Client shall be solely responsible for all content hosted on their website, including but not limited to text, images, videos, and any other materials. The Client agrees not to publish or host any inappropriate, illegal, or infringing content. The ZepHost reserves the right to remove or suspend any content that violates this agreement.
5.2 Prohibited Content: The Client agrees not to publish or host any content that is illegal, infringing, defamatory, offensive, harmful, or violates the rights of any third party. The ZepHost reserves the right to remove or suspend the services or remove any content that violates this Agreement.
6. Video Streaming Not Allowed
6.1 Prohibition: The Client acknowledges and agrees that video streaming services are not permitted on the hosting platform without explicit written consent from the
ZepHost.
7. Selling of Illegal Items or pornographic is Not Allowed
7.1 Prohibition: The Client agrees not to use the Services for the sale, promotion, or distribution of illegal items, including but not limited to drugs, counterfeit goods, or
pirated software. Additionally, the Client agrees not to host or distribute any pornographic content.
8. Hosting Storage
8.1 Prohibition: Hosting storage is provided to host your website and its contents, storing personal or official data or any illegal content including but not limited to text, images, documents, videos, audio, or any other content is not allowed. ZepHost has the right to remove any such contents without prior notice if found.
9. Domain Registration Terms
9.1 Registration: ZepHost is using third-party registrar services for Domain Registration, it is a client's responsibility for the timely renewal of the registered domain services. The Client acknowledges that domain registration is subject to the terms and conditions of the relevant domain registration authority and agrees to comply with such terms.
10. Termination
10.1 Termination for Convenience: Either party may terminate this Agreement for convenience by providing written notice to the other party at least 30 days prior to the intended termination date.
10.2 Termination by ZepHost: ZepHost may terminate this agreement and immediately remove the account if found any breach of the terms or found not suitable to host the services at ZepHost.
11. General Provisions
11.1 Entire Agreement: This Agreement constitutes the entire understanding between the parties with respect to the subject matter hereof and supersedes all prior discussions, negotiations, and agreements, whether oral or written.
12. Privacy Policy
12.1 Privacy Policy: The ZepHost Privacy Policy is provided as a separate document and is part of this agreement.
13. Payment and Term
13.1 Fees: The Client agrees to pay the ZepHost the fees specified in the agreed-upon hosting package or as otherwise agreed upon in writing. Payment shall be made in accordance with the payment terms set forth in the invoice. The payment will be paid in Advance to use of the Services.
13.2 Refund: The client may be able to request the refund within 7 Days of the Payment Date, if the payment refund request is not submitted within 7 days then ZepHost reserves the right not to refund the payment. In case of Termination of the Contract as per the fault of ZepHost then payment will be refunded for the remaining period of the Services or Package. If the Service is Terminated due to a breach of the contract terms by the Client, then a refund will not be made or refunded as per the discretion of the ZepHost.
14. Disclaimer
14.1 Our Services: Our services come "as is". We don't make promises or give guarantees about our services or anything that's part of them. We can't guarantee that our services will be flawless or without interruptions. These terms and conditions are part of the deal between you and us, ZepHost. By going to our website and using our services, you're saying you accept this deal and all the terms and conditions we've mentioned here.
15. We Reserve Rights
15.1 We can ask you to remove any link or framed content on your site that uses our material. We can also tweak these terms and conditions whenever we need to. If you keep linking to our website, we'll take it as a thumbs up to these linking terms.
16. Report About Contents
16.1 Report Procedure: If you found any link, content or material, or product found on the website which is not appropriate then immediately report it to support@zephost.com for our further investigation and necessary action, however, ZepHost reserves the right to keep it or remove it from the Website.
Zephost Privacy Policy.
Last update: May 2023
Please read this policy carefully to understand our policies and practices regarding your information and how we may treat it. If you do not agree with our policies and practices, your choice is not to use the service ("Site" or “Mobile Application”). By accessing or using our Site or Mobile App, you agree to this privacy policy. This policy may change from time to time. Your continued use of our Site or Mobile Application after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
Our Site is not intended for children under 13 years of age. No one under the age of 13 may provide personal information to our site or while using the mobile application. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site. If you believe we might have any information from or about a child under 13, please contact us at info@zephost.com.
SUMMARY
At service, we care about your privacy. We do not sell or rent your personal information to third parties. We do not disclose it to others except as required to provide you with the services of the Service website ("Site"), meaning - to allow you to buy, sell, share the information you want to share on the site, pay for products, post reviews and so on.
We collect information that you provide us or voluntarily share with other users, and also some general technical information that is automatically gathered by our systems, such as IP address, browser information, and cookies to enable you to have a better user experience and a more personalized browsing experience.
Technical information that is gathered by our systems, or third-party systems, automatically may be used for site operation, optimization, analytics, content promotion, and enhancement of user experience. We may use your information to contact you to provide notices related to your activities or offer you promotions and general updates.
The above are just the highlights. We encourage you to read more about the information we collect, how we use it, understand what the meaning of cookie is, and more in the detailed version of our privacy policy below.
DETAILS
Your privacy is respected and is committed to protecting the personal information of its users and visitors browsing the site or using the mobile application. We believe that you have a right to know our practices regarding the information we may collect when you visit and/or use our website [https://zephost.com] (the "Site"). This policy explains our privacy practices for the Site and services provided through our Mobile Application. By accessing and/or using the site and its related sites, applications, services, goods, and/or registering for an account, you consent to the terms and conditions of this privacy policy, including to our collection, use, disclosure, processing, and retention of your personal information. You can also learn how to limit sharing of information in this policy.
Information We Collect
When you register to the site or through our mobile application, we ask you to provide certain personal information, including a valid email address, location, and contact information. We may collect additional information such as physical address and additional authentication information, to provide you with the services, or to ensure the integrity. We collect information to provide better services and enhanced user experience to all of our users.
The credit card information provided for purchasing our hosting plan, we do not store any of the card information on our site, the card is directly processed using the payment processor.
In addition, we collect information while you access, browse, view, or otherwise use the site. In other words, when you access the site we are aware of your usage of the site and may gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information, and web-log information, and all communications recorded by users through the site. We use that information to enhance the user experience, personalize your browsing experience, and monitor the site for fraud and inappropriate content or behavior. We may also collect supplemental information obtained from third parties such as demographic and navigation data.
Additionally, in order to improve your online experience at Service, we may implement impression reporting. While you view our ads, we may gather user Global Unique Identifier, http request data like user agent, ip, host, url, country/continent from which request was made, browser info, and device/operating system/operating system version.
How do we collect Information?
You directly provide us with most of the information we collect. You do this by filling out the registration or service request form details on the site or through the mobile application, and by posting and sharing additional information voluntarily. This can include information about user's location, contact information, feedback ratings, and anything you choose to add to your user profile or in the remarks/comments. We also collect technical information indirectly and automatically through our systems. This information may include logging your Internet Protocol (IP) address, software configuration, operating system, and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our site. Cookies do not contain any personally identifiable
information. You can find further information about cookies in this policy below, under cookies and local storage.
How Do We Use the Collected Information?
We use personal information only as appropriate to provide you with quality service and security. For example, we may use the information collected from you to verify your identity. We may also use this information to establish and set up your account, verify or re-issue a password, log your activity, and contact you from time to time. The information helps us improve our services to you, customize your browsing experience and inform you about additional products, services, or promotions from services that may be of interest to you. In addition, this information helps us track any fraudulent activities and other inappropriate activities and monitor content integrity. Should you ever deactivate your account with us, we will keep your information on file but only use it to comply with regulatory requirements and to contact you occasionally with the option to reactivate your account. We will ask for your consent before using information for a purpose other than those set out in this privacy policy. We process personal information on our servers in different jurisdictions worldwide. We may process your personal information on a server located outside the country in which you live.
We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms, and take other actions permitted by law.
Cookies and Local Storage
When you visit the Site, we may use industry-wide technologies such as "cookies" (or similar technologies), which store certain information on your computer and which will allow us, among other things, to enable automatic sign-in to the Site, make your browsing much more convenient and effortless and allow us to test user experience and offer you personalized browsing or promotions. Cookies are text files or any file format as per industry practice that help store user preferences and activity. The Site uses cookies to collect statistical data about its use, to tailor the Site's functionality to suit personal preferences, and to assist with various aspects of Site operation. These files contain a variety of information such as information about web pages visited by you, the length of time you visited certain sites, data about how you came to visit particular sites, the scope and nature of those sites, areas viewed by you, and additional information.
Blocking Cookies
You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. Please view information on deleting or controlling cookies as per your browser manual/guide. It is important to remember that many of our services may not function properly if your cookies are disabled. For example, cookies may, in certain cases, save you from the need to auto-fill the online forms and allow session continuity.
Security
We take great care in maintaining the security of the site and your information and in preventing unauthorized access to it. However, we do not guarantee that unauthorized access will ever occur.
Third Party Sites
While using the site you may encounter links to third-party websites. We are not responsible for these sites and have no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such sites. We encourage you to carefully read such websites' privacy policies and terms of use or service. Our terms of use and our privacy policy apply only to information collected by us in accordance with this policy.
Changes to the Privacy Policy
We reserve the right to change this policy at any time, so please revisit this page frequently. Changes to this privacy policy are effective as of the stated "Last Update" and your continued use of the site on or after the last update date will constitute acceptance of, and agreement to be bound by, those changes.
Corporate Change
In the event we go through a business transition such as a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be among the assets transferred.
Got Any Questions?
If you have any questions (or comments) concerning this Privacy Policy, please email us at info@zephost.com , and we will make an effort to reply within a reasonable timeframe.